In her book, The Making of a Manager: What To Do When Everyone Looks To You, author Julie Zhuo takes us back to the childhood lemonade stand in a way that flipped a major “aha” lightbulb switch for me.
As the founder of a budding business, you might be the best at making lemonade, or at least think you are, even as you hire helpers to (wo)man the stand. But if you only ever make lemonade you’ll only be serving an additive role in your business. Instead, if you hire a small team and teach them how to make the lemonade, even if they’re not quite as skilled as you at first, you’ll be serving a multiplicative role.
You serving as a multiplier in your business means exponential returns are possible (including exponentially reducing your time). But most of us aren’t handed a manual on how to become an effective manager of other people—we learn by fumbling through the job. In this conversation, Julie and I dig into the three P’s of people management: people, process, and purpose—and it’s a good idea to create a user guide to . . . you!
Download a copy of Julie’s sample user guide below (or if you’re viewing this in a podcast player view full show notes at http://pivotmethod.com/132).